Terms & Conditions
Dutchfellas Policies
Terms & Conditions
These Terms & Conditions explain the rules for purchasing, downloading, and using digital products from Dutchfellas.
Important Notice
Dutchfellas sells digital STL files and downloadable 3D print assets only. No physical product will be shipped.
1. General Information
This website is operated by Dutchfellas. By visiting our website and/or purchasing from us, you agree to these Terms & Conditions.
Throughout the site, the terms “we”, “us” and “our” refer to Dutchfellas. The terms “you” and “customer” refer to the person using this website or purchasing our digital products.
2. Digital Products
All products sold on Dutchfellas are digital products, including but not limited to STL files, ZIP files, 3D print files, and related downloadable assets.
You will not receive a physical item. After purchase, your files will be delivered digitally through our download system.
3. File Delivery
Digital files are usually available immediately after payment has been completed. Download access may be provided through the order confirmation page and/or by email.
Please make sure the email address used at checkout is correct. If you have trouble accessing your files, contact us at info@dutchfellas.com.
4. License of Use
When you purchase a digital file from Dutchfellas, you are purchasing a license to use the file. You are not purchasing ownership of the design itself.
Personal Use License
Unless stated otherwise, all files are sold for personal use. This means you may download, slice, and 3D print the model for your own personal projects.
Commercial Use License
If a commercial license is purchased or included, you may sell physical 3D prints made from the purchased file, subject to the license terms shown on the product page.
5. Restrictions
You may not:
- resell, share, upload, or distribute the digital files;
- claim the digital files or designs as your own;
- upload our files to marketplaces, file-sharing websites, or social platforms;
- sell modified versions of the digital files;
- include our files in bundles, subscriptions, or digital collections without written permission.
6. 3D Printing Results
3D printing results depend on your printer, material, slicer settings, calibration, scaling, orientation, and experience.
Dutchfellas is not responsible for failed prints caused by incorrect printer settings, poor calibration, unsuitable materials, or user error.
7. Product Information
We do our best to describe every product accurately, including file type, difficulty, support requirements, and intended use.
Product images may show renders, printed examples, lifestyle scenes, or slicer previews. Colors, scale, material appearance, and final print quality may vary depending on your setup.
8. Refunds
Because our products are digital downloads, refunds are generally not available once download access has been provided.
Please review our Refund Policy for full details.
9. Intellectual Property
All designs, files, images, branding, product names, descriptions, and other content on this website remain the intellectual property of Dutchfellas unless stated otherwise.
Unauthorized copying, redistribution, resale, or reproduction of our digital files is strictly prohibited.
10. Account and Order Information
You agree to provide accurate order and contact information when purchasing from Dutchfellas. We are not responsible for issues caused by incorrect email addresses or incomplete customer information.
11. Changes to Products or Terms
We may update products, prices, descriptions, license terms, or these Terms & Conditions at any time. Changes apply from the moment they are published on our website.
12. Limitation of Liability
Dutchfellas is not liable for indirect damages, loss of profit, failed prints, material waste, printer damage, or other losses resulting from the use of our digital products.
You are responsible for checking print settings, printer safety, material suitability, and correct use of the files.
13. Contact Information
If you have questions about these Terms & Conditions, your order, or your download, you can contact us at:
Email: info@dutchfellas.com
14. Business Information
Dutchfellas
A Shapelabs company
Chamber of Commerce : 92507662
NL004958969B22