Return & Refund Policy

Returns & Refunds

Premium artisan quality, backed by our 30-day guarantee.

30-Day Satisfaction Guarantee

We take immense pride in our craftsmanship. If you are not completely satisfied with your piece of history, you have 30 days from the date of delivery to request a return for any standard item in our collection.

Artisan & Custom Pieces

Please note that items from our Artifact Gallery (such as hand-painted or rub-buffed editions) are considered artisan commissions. These pieces are non-refundable unless they arrive damaged or defective, as they are prepared uniquely for your collection.

Condition & Eligibility

  • Items must be in original, unused condition with all original packaging.
  • No restocking fees are applied to approved returns.
  • Return shipping costs are the responsibility of the customer unless the item is damaged.

Damages & Quality Issues

Upon arrival, please inspect your artifact. If the item is defective, damaged, or incorrect, contact us within 48 hours. We will prioritize a replacement shipment at no additional cost to you.

Start a Return

To initiate a return and receive shipping instructions, please email us at:

info@dutchfellas.com