Shipping & Delivery
Dutchfellas ships physical products from the Netherlands using PostNL. Shipping costs are calculated at checkout based on your destination and the size of your order. Smaller items such as jewelry and compact personalized products usually qualify for lower-cost shipping, while larger products such as 3D printed decor require parcel shipping.
Processing Time
Many Dutchfellas products are made to order.
- 1–3 business days for engraved and personalized items
- 2–5 business days for 3D printed products
- Longer for highly customized or larger orders
The processing time shown on the individual product page always applies.
Tracking
Tracking is provided where available.
Once your order has been shipped, tracking information will be sent by email.
Delivery by Destination
Netherlands
Shipped with PostNL. Most orders arrive within 1–2 business days after dispatch.
Europe
We ship to selected European countries. Typical delivery is approximately 2–5 business days after dispatch.
United Kingdom
Typical delivery is approximately 3–7 business days after dispatch.
United States
Yes, we ship to the US. Small items usually ship at a lower rate; larger products require parcel shipping and cost more.
Shipping Costs
The exact shipping price is shown before checkout and depends on the destination, parcel size and the products in your order.
Combined Orders
When possible, multiple physical products ordered together will be packed and shipped in one parcel.
Customs & Import Charges
Orders outside the European Union may be subject to local customs charges, import taxes or handling fees. These charges are determined by the destination country and are the responsibility of the buyer.
What if my order arrives damaged?
Contact us with your order number and photos of the product and packaging. We will review the issue and help resolve it.
What if my parcel appears to be lost?
Contact us with your order number. We will investigate the shipment with PostNL and determine the next step.
Can I change my shipping address?
If the order has not shipped yet, contact us as soon as possible. Once PostNL has accepted the parcel, the address usually cannot be changed.